These general terms of sale (GTS) apply to all sales of products and services on timelapse-3d.com by Timelapse 3D, to both individual consumers and professionals. They define the rights and obligations of each party and prevail over any other document.
1. General Terms of Sale — Consumers
⚠️ Important: These terms apply only to consumers (individuals) within the meaning of the French Consumer Code.
1.1 Purpose
These terms govern the sales of products and services offered on this site by Timelapse 3D, a company specialized in the manufacture and sale of connected keyrings, magnets, medals and other promotional objects.
1.2 Prices
- Prices are stated in euros excluding tax (HT) and including all taxes (TTC).
- The company reserves the right to modify its rates at any time; invoicing is based on the price in force when the order is validated.
1.3 Order
- The customer validates their order by clicking the « Order now » button on the payment page.
- Any order implies acceptance of the prices and product descriptions available.
- The order is considered final upon receipt of payment.
1.4 Payment
- Payment for purchases is made online by credit card via PayPal or any other means offered on the site.
- The order will only be processed after confirmation of approval by the payment centers.
- Bank card data is processed by PayPal; Timelapse 3D has no access to it.
1.5 Delivery
- Products are shipped to the address indicated when ordering.
- Delivery times are given as an indication and depend on the complexity of the personalization.
- Shipping costs are specified at the time of order and may vary depending on destination and shipping method.
1.6 Right of withdrawal
- In accordance with articles L.221-18 et seq. of the French Consumer Code, the consumer has 14 days from receipt of the products to exercise their right of withdrawal.
- Personalized products or products made according to the customer's specifications may be excluded from the right of withdrawal.
- To exercise this right, the customer must notify their decision by email to contact@timelapse-3d.com or by postal mail.
- Return shipping costs are the customer's responsibility and the products must be returned in their original condition.
1.7 Warranty
- Products benefit from the legal warranty of conformity and the warranty against hidden defects.
- In case of defect, Timelapse 3D undertakes to repair, replace or refund the defective product.
- Specific commercial warranties may be specified on the product sheet or in the quote.
1.8 Contact
For any question or complaint, consumers may contact the company:
2. General Terms of Sale — Professionals
⚠️ Important: These terms apply to professionals, merchants, craftsmen, associations and legal entities for their business-related purchases.
2.1 Purpose
These terms apply to professionals (merchants, craftsmen, associations, legal entities) for their purchases related to their activity.
2.2 Prices
- Prices are stated in euros excluding tax (HT).
- Applicable VAT is 20%.
- Professional rates are subject to personalized quotes; they may be modified at any time before order validation.
2.3 Order
- Professional orders can be placed by email, phone or via the site.
- A preliminary quote is recommended for any significant order.
- The order is firm and final upon confirmation by Timelapse 3D.
2.4 Payment
Professionals can pay their orders by:
- Bank transfer (30 days end of month)
- Check
- Professional credit cards
- Deferred payment solutions (subject to conditions)
Payment terms are specified on the quote.
2.5 Delivery
- Delivery times are given as an indication.
- Transport costs are billed separately and depend on the chosen delivery method.
- Risks of loss or deterioration are transferred to the professional upon delivery of goods to the carrier.
2.6 Right of withdrawal
❌ No right of withdrawal: in accordance with article L.221-28 of the French Consumer Code, the right of withdrawal does not apply to professional purchases.
2.7 Warranty
- Products are covered by the legal warranty of conformity and the warranty against hidden defects.
- Any additional commercial warranties are specified in the quote or contract.
2.8 Liability
- Timelapse 3D's liability is limited to the net amount of the order.
- The company cannot be held responsible for indirect or immaterial damages (loss of revenue, data, etc.).
2.9 Applicable law and disputes
- These terms are subject to French law.
- In case of dispute, the courts at the location of Timelapse 3D's registered office have exclusive jurisdiction.
2.10 Professional contact
Professionals have a dedicated service:
3. Privacy Policy
Last update: May 16, 2026
Effective date: May 16, 2026
Synthetic reminder
Timelapse 3D is responsible for processing the personal data collected via the site. The types of data collected (identity, contact details, order and payment information) and the purposes (order execution, product personalization, customer relationship management, legal obligations) are detailed in the full Privacy Policy.
Your rights
Under the GDPR, you have the right to access, rectify, port, erase, object and limit the processing of your data. To exercise these rights, contact us at contact@timelapse-3d.com.
Read the full detailed Privacy Policy (in French) →
Complaint
If you believe your rights are not respected, you can file a complaint with the CNIL (3 Place de Fontenoy, 75007 Paris, www.cnil.fr).
4. Acceptance of the GTS
Validation of the order by the buyer implies unreserved acceptance of these general terms of sale. Timelapse 3D reserves the right to modify the GTS at any time; the applicable version is the one in force on the day of the order. The GTS are accessible at any time on the site and can be printed or saved by the customer.